Workshop: 6th August – Finding out who your Customers Really Are

Event description This practical, interactive workshop helps small businesses move beyond assumptions and truly understand who their customers are and what they value. Using simple Design Thinking tools, Jo guides participants through customer interviewing techniques, defining customer needs, and creating usable information.The session is hands on, energetic, and designed for people with no research background. […]

Workshop: 6th August – Finding out who your Customers Really Are Read More »