On Tuesday I had the pleasure of running my “Finding Out Who Your Customers Really Are” workshop at The Growth Hub in Tewkesbury – and what a brilliant session it turned out to be. We had seven fab business owners in the room, all wanting to get clearer on who their customers actually are, what
Event description This practical, interactive workshop helps small businesses move beyond assumptions and truly understand who their customers are and what they value. Using simple Design Thinking tools, Jo guides participants through customer interviewing techniques, defining customer needs, and creating usable information.The session is hands on, energetic, and designed for people with no research background.
Workshop: 6th August – Finding out who your Customers Really Are Read More »